IT Survival Guide for Students

This web page highlights the most common and essential ITSC related services that a student may need during your study in the University. This serves as a clear and concise catalog of essential IT services for quick and easy reference. We think this will be handy for our students, especially for those newcomers.

For details of all other ITSC services not listed here, please refer to our “Service Catalog” in our ITSC web page, or refer to the “A-Z Service Guide” link in the portal web page.

ITSC Network Account

ITSC provides a wide range of central computing services, including access to the campus network, email, teaching tools, and many others.  To use these computing services, a valid ITSC Network Account is required. 


The Student Intranet provides you a one-stop shop website to frequently accessed websites and applications (e.g. SIS, Canvas) offered from various departments and offices on campus. 

Wi-Fi Services

W-Fi services are provided on campus, including student halls, for our users to have Internet access for their mobile devices through our eduroam service: 

Wired network service is also available in our student hall network (ResNet) if needed. 
Productivity & Collaboration Tools (Office 365) 
Office 365 is a line of cloud-based productivity and collaboration applications that integrates traditional Microsoft Office suite of applications into a cloud service and also adds Microsoft Teams as a new platform for communication and collaboration.
E-Learning & Online Learning
Computing Need
On-Campus Printing Facilities
Getting Help
ITSC provides various forms of support: