Telephone / Fax

ITSC manages the infrastructure of internal telephone network. We provide telephone service to the University community through the central telephone system and fax service to departments (through fax service providers). The central telephone network covers offices, laboratories and public areas in both the main campus and Lee Shau Kee campus.

Available To
Service Fee


Service Hours


Getting Started
  • Desk Phone 
    Read the Start Guide, Access Key Reference Guide, and the Voice Mail User Guide.
  • Mobile App
    Make voice calls from your mobile devices on campus and off campus.
  • Voicemail
    Receive voicemail via your Outlook or OWA and manage voicemail via the Telephone Web Portal and Desk Phone.
  • eFax 

    Send fax via the Telephone Web Portal and receive fax via an ITSC network account - available to departments only, and an eFax Extn. No. from ITSC is required.

  • Telephone Web Portal 

    Reset your telephone web portal password and manage your phone feature.

  • Telephone Fault Reporting
    Report any fault in handsets / extension services.