IT Training for Administrative Staff

With the rapid growth of IT and digital devices technology, one may wonder what handy tools are available to help with the daily operation in office.  IT training and development for administrative colleagues have become an essential need to broaden staff IT knowledge, as well as to master skills that could help increase efficiency and productively in their office role.

Objective

The programme is target to develop IT skills and raise IT awareness of administrative staff (including but not limited to secretaries, executive officers, and clerical staff, etc.) through series of classroom workshops, as well as enabling them to increase adoption and make wise-use of IT tools and gadgets. 

 

What to be Offered

A series of training, from elementary to advanced level, would be offered. The training areas would include:

  • Microsoft 365
  • Productivity & Collaboration Tools
  • Digital A/V and Video Conferencing Tools
  • Cybersecurity Knowledge

 

Past Training Resources

  • 2019 or before, please visit here
  • 2020 and onwards, please visit here.

 

Course Schedule

2023 (Confirmed)

Course Course Outline Date Enrollment
Introducing Classroom A/V Facilities (Cantonese) (1.5 Hrs) (Face-to-Face) N/A 21 Apr AM Completed
Introducing Classroom A/V Facilities (English) (1.5 Hrs) (Face-to-Face) N/A 25 Apr AM Completed
Mastering Acrobat DC Professional (English) (1/2 Day) (Online via Zoom) Course Outline 4 May PM Completed
Advanced Microsoft 365 Outlook (English) (1/2 Day) (Face-to-Face) Course Outline 30 May AM Completed
SharePoint Online for General Users (Cantonese) (1/2 Day) (Face-to-Face) Course Outline 8 Jun PM Register
SharePoint Online for General Users (English) (1/2 Day) (Face-to-Face) Course Outline 14 Jun PM Register
Advanced Presentation Preparation (MS PowerPoint) (Cantonese) (1/2 Day) (Face-to-Face) Course Outline 27 Jun PM Register

 

2023 (Tentative)

  • Advanced Presentation Preparation

  • Advanced Working with Spreadsheet

  • Advanced Word Processing

  • Advanced O365 Outlook

  • SharePoint Online for General Users

  • Team Collaboration with MS Office 365

  • Adobe DC Professional

  • Introduction to Qualtrics

  • Advanced Features in Qualtrics

 

2023 (Completed)

Course Course Outline Date Conducted By
Mastering PivotTables in Microsoft Excel (1/2 Day) (Online via Zoom) Course Outline 17 Jan PM Welkin Systems Limited
Personal File Storage with OneDrive for Business (1/2 Day) (Online via Zoom) Course Outline 17 Feb AM Welkin Systems Limited
Personal File Storage with OneDrive for Business (1/2 Day) (Mixed Mode) Course Outline 22 Feb PM Welkin Systems Limited
Mastering Acrobat DC Professional (1/2 Day) (Online via Zoom) Course Outline 7 Mar PM Welkin Systems Limited
Advanced Microsoft 365 Outlook (1/2 Day) (Mixed Mode) Course Outline 16 Mar AM Welkin Systems Limited

 

2022 (Completed)

Course Course Outline Date Conducted By
Mastering Acrobat DC Professional (3 Hrs) (Online via Zoom) Course Outline 12 Jan PM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel): Formula and Functions (1/2 Day) (Online via Zoom) Course Outline 16 Feb PM Welkin Systems Limited
Advanced O365 Outlook (1/2 Day) (Online via Zoom) Course Outline 22 Feb PM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel): Data Analysis and Reporting (1/2 Day) (Online via Zoom) Course Outline 7 Mar PM Welkin Systems Limited
Team Collaboration Tools in Microsoft 365 (1/2 Day) (Online via Zoom) Course Outline 6 Apr PM Welkin Systems Limited
Team Collaboration Tools in Microsoft 365 (1/2 Day) (Online via Zoom) Course Outline 31 May PM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel): Formula and Functions (1/2 Day) (Online via Zoom) Course Outline 29 Jul AM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel): Data Analysis and Reporting (1/2 Day) (Online via Zoom) Course Outline 4 Aug PM Welkin Systems Limited
Introduction to Qualtrics (1/2 Day) (Online via Zoom) N/A 16 Aug AM ITSC
Advanced Features in Qualtrics (1/2 Day) (Online via Zoom) N/A 23 Aug AM ITSC
SharePoint Online for General Users (1/2 Day) (Online via Zoom) Course Outline 21 Sep PM Welkin Systems Limited
SharePoint Online for General Users (1/2 Day) (Online via Zoom) Course Outline 29 Sep PM Welkin Systems Limited
Mastering PivotTables in Microsoft Excel (1/2 Day) (Online via Zoom) Course Outline 6 Oct PM Welkin Systems Limited
SharePoint Online for General Users (1/2 Day) (Online via Zoom) Course Outline 12 Oct PM Welkin Systems Limited
SharePoint Online for General Users (1/2 Day) (Online via Zoom) Course Outline 3 Nov PM Welkin Systems Limited
Mastering PivotTables in Microsoft Excel (1/2 Day) (Online via Zoom) Course Outline 25 Nov PM Welkin Systems Limited

 

2021 (Completed)

Course Course Outline Date Conducted By
Introduction to Microsoft Forms (1.5 Hrs) (Online via Zoom) N/A 13 Jan AM ITSC
Working Better with Microsoft Teams (Cantonese) (1.5 Hrs) (Online via Microsoft Teams) N/A 18 Jan AM Microsoft Hong Kong Limited
Working Better with Microsoft Teams (English) (1.5 Hrs) (Online via Microsoft Teams) N/A 28 Jan AM Microsoft Hong Kong Limited
Solving Common PC Problems (3 Hrs) (Online via Zoom) Course Outline 26 Feb AM Welkin Systems Limited
Working Better with Microsoft Teams (Cantonese) (1.5 Hrs) (Online via Microsoft Teams) N/A 24 Mar AM Microsoft Hong Kong Limited
Advanced Presentation Preparation (MS PowerPoint) (1/2 Day) (Online via Zoom) Course Outline 21 Apr PM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel): Data Analysis and Reporting (1/2 Day) (Online via Zoom) Course Outline 4 May PM Welkin Systems Limited
Advanced O365 Outlook (1/2 Day) (Online via Zoom) Course Outline 12 May PM Welkin Systems Limited
Advanced Presentation Preparation (MS PowerPoint) (1/2 Day) (Online via Zoom) Course Outline 20 May PM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel): Formula and Functions (1/2 Day) (Online via Zoom) Course Outline 26 May PM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel): Data Analysis and Reporting (1/2 Day) (Online via Zoom) Course Outline 31 May PM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel): Formula and Functions (1/2 Day) (Online via Zoom) Course Outline 3 Jun PM Welkin Systems Limited
Solving Common PC Problems (Cantonese) (3 Hrs) (Online via Zoom) Course Outline 9 Jun PM Welkin Systems Limited
Personal File Storage with OneDrive for Business (1/2 Day) (Online via Zoom) Course Outline 17 Jun PM Welkin Systems Limited
Data Protection with OneDrive for Business (1/2 Day) (Online via Zoom) Course Outline 22 Jun PM Welkin Systems Limited
Introduction to Qualtrics (Cantonese) (1/2 Day) (Online via Zoom) N/A 26 Jul AM ITSC
Advanced Features in Qualtrics (Cantonese) (1/2 Day) (Online via Zoom) N/A 29 Jul AM ITSC
Mastering Acrobat DC Professional (3 Hrs) (Online via Zoom) Course Outline 18 Aug PM Welkin Systems Limited
Introducing Classroom A/V Facilities (1.5 Hrs) (Face-to-Face) N/A 5 Nov AM ITSC
Introducing HKUST Telephone Service (1.5 Hrs) (Mix mode) N/A 22 Nov PM ITSC
Introducing Classroom A/V Facilities (1.5 Hrs) (Face-to-Face) N/A 3 Dec AM ITSC

 

2020 (Completed)

Course Course Outline Date Conducted By
Introduction to O365 Outlook (1/2 Day) Course Outline 8 Jan AM Welkin Systems Limited
Advanced O365 Outlook and Email Security (1/2 Day) Course Outline 8 Jan PM Welkin Systems Limited & ITSC
Advanced O365 Outlook and Email Security (1/2 Day) Course Outline 16 Jan PM Welkin Systems Limited & ITSC
Introduction to O365 Outlook (1/2 Day) (Online via Zoom) Course Outline 2 Apr PM Welkin Systems Limited
Advanced O365 Outlook (1/2 Day) (Online via Zoom) Course Outline 9 Apr PM Welkin Systems Limited
Advanced Word Processing (MS Word): Content Management (1/2 Day) (Online via Zoom) Course Outline 21 Apr PM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel): Data Analysis and Reporting (1/2 Day) (Online via Zoom) Course Outline 13 May PM Welkin Systems Limited
Advanced Word Processing (MS Word): Document Setup (1/2 Day) (Online via Zoom) Course Outline 19 May PM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel): Formula and Functions (1/2 Day) (Online via Zoom) Course Outline 27 May PM Welkin Systems Limited
Working with Microsoft Teams (1.5 Hrs) (Online via Microsoft Teams) Seminar Outline 29 May PM Microsoft Hong Kong Limited
More Features in Microsoft Teams and O365 (1.5 Hrs) (Online via Microsoft Teams) Seminar Outline 4 Jun PM Microsoft Hong Kong Limited
Power Apps & Power Automate: A Half-day Overview to Power Platform (3 Hrs) N/A 6 Aug AM Microsoft Hong Kong Limited
Qualtrics Webinar - Core XM: Getting Started (Webinar) N/A 6 Aug AM Qualtrics
Enabling New Ways of Work: A Half-day Overview into Power Platform & Teams integration (3 Hrs) N/A 13 Aug AM Microsoft Hong Kong Limited
Introduction of Power Automate (2.5 Hrs) (Online via Microsoft Teams) N/A 18 Aug AM K-Solve IT Solutions Limited
Demonstration on Power Automate with Microsoft Forms, SharePoint & Outlook (2.5 Hrs) (Online via Microsoft Teams) N/A 18 Aug PM K-Solve IT Solutions Limited
Qualtrics Webinar - Core XM: Product Innovation (Webinar) N/A 20 Aug AM Qualtrics
Personal File Storage with OneDrive for Business (1/2 Day) (Online via Zoom) Course Outline 20 Nov PM Welikn Systems Limited
IT Survival Tips (Cantonese) (2 Hrs) (Online via Zoom) Seminar Outline 27 Nov AM ITSC
Data Protection with OneDrive for Business (1/2 Day) (Online via Zoom) Course Outline 27 Nov PM Welkin Systems Limited
IT Survival Tips (English) (2 Hrs) (Online via Zoom) Seminar Outline 1 Dec PM ITSC

 

2019 (Completed)

Course Course Outline Date Conducted By
Video Conferencing Tool Introductory Workshop - Vidyo (2 Hrs) N/A 8 Jan AM ITSC
Video Conferencing Tool Introductory Workshop - Vidyo (2 Hrs) N/A 10 Jan PM ITSC
Introduction to Qualtrics (1 Day) N/A 23 Jan ITSC
Introduction to Scheduling Tool - MS Outlook Calendar (1 Hr) N/A 26 Feb PM ITSC
Advanced Presentation Preparation (MS PowerPoint 2016) (1/2 Day) Course Outline 5 Mar AM Welkin Systems Limited
Advanced Presentation Preparation (MS PowerPoint 2016) (1/2 Day) Course Outline 5 Mar PM Welkin Systems Limited
Personal File Storage with OneDrive for Business (1/2 Day) Course Outline 19 Mar AM Welkin Systems Limited
Personal File Storage with OneDrive for Business (1/2 Day) Course Outline 19 Mar PM Welkin Systems Limited
Mic4Me - Personal Wireless Microphone for Teaching Introductory Workshop (1.5 Hrs) N/A 16 Apr PM ITSC
Mic4Me - Personal Wireless Microphone for Teaching Introductory Workshop (1.5 Hrs) N/A 24 Apr PM ITSC
Advanced Presentation Preparation (MS PowerPoint 2016) (1/2 Day) Course Outline 2 May PM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel 2016): Data Analysis and Reporting (1/2 Day) Course Outline 30 May AM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel 2016): Formula and Functions (1/2 Day) Course Outline 30 May PM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel 2016): Data Analysis and Reporting (1/2 Day) Course Outline 12 Jun AM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel 2016): Formula and Functions (1/2 Day) Course Outline 12 Jun PM Welkin Systems Limited
Team Collaboration with Microsoft Teams (1/2 Day) Course Outline 19 Aug AM Welkin Systems Limited
Team Collaboration with Microsoft Teams (1/2 Day) Course Outline 19 Aug PM Welkin Systems Limited
Introduction to Qualtrics (1 Day) N/A 20 Aug ITSC
Advanced Features in Qualtrics (1/2 Day) N/A 23 Aug AM ITSC
Advanced Features in Qualtrics (1/2 Day) N/A 28 Aug AM ITSC
Getting Started with Windows 10 and Office 365 (1 Hr) N/A 25 Sep AM Microsoft Hong Kong Limited
Introduction to O365 Outlook (1/2 Day) Course Outline 6 Dec PM Welkin Systems Limited
Getting Started with Windows 10 and Office 365 (1.5 Hrs) N/A 9 Dec AM Microsoft Hong Kong Limited

 

2018 (Completed)

Course Course Outline Date Conducted By
Advanced Working with Spreadsheet (MS Excel 2016): Data Management - Class A (1/2 Day) Course Outline 2 Aug AM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel 2016): Data Analysis and Reporting - Class B (1/2 Day) Course Outline 2 Aug PM Welkin Systems Limited
Introduction to Qualtrics (1 Day) N/A 8 Aug ITSC
Advanced Working with Spreadsheet (MS Excel 2016): Skills Enhancement - Class C (1/2 Day) Course Outline 10 Aug AM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel 2016): Formula and Functions - Class D (1/2 Day) Course Outline 10 Aug PM Welkin Systems Limited
Introduction to Qualtrics (1 Day) N/A 22 Aug ITSC
Advanced Working with Spreadsheet (MS Excel 2016): Data Management - Stage I (1/2 Day) Course Outline 5 Oct AM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel 2016): Skills Enhancement - Stage II (1/2 Day) Course Outline 5 Oct PM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel 2016): Data Analysis and Reporting - Stage III (1/2 Day) Course Outline 10 Oct AM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel 2016): Formula and Functions - Stage IV (1/2 Day) Course Outline 10 Oct PM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel 2016): Data Management - Stage I (1/2 Day) Course Outline 11 Oct AM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel 2016): Skills Enhancement - Stage II (1/2 Day) Course Outline 11 Oct PM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel 2016): Data Analysis and Reporting - Stage III (1/2 Day) Course Outline 12 Oct AM Welkin Systems Limited
Advanced Working with Spreadsheet (MS Excel 2016): Formula and Functions - Stage IV (1/2 Day) Course Outline 12 Oct PM Welkin Systems Limited
Advanced Word Processing (MS Word 2016): Content Management (1/2 Day) Course Outline 8 Nov AM Welkin Systems Limited
Advanced Word Processing (MS Word 2016): Document Setup (1/2 Day) Course Outline 8 Nov PM Welkin Systems Limited
Getting Familiarized with Meeting Room A/V Facilities (1.5 Hrs) Course Outline 22 Nov PM ITSC
Getting Familiarized with Meeting Room A/V Facilities (1.5 Hrs) Course Outline 29 Nov PM ITSC
Advanced Word Processing (MS Word 2016): Content Management (1/2 Day) Course Outline 30 Nov AM Welkin Systems Limited
Advanced Word Processing (MS Word 2016): Document Setup (1/2 Day) Course Outline 30 Nov PM Welkin Systems Limited

 

For enquiries, please send an email to us.