Printing in Offices

With assistance from highly integrated Multi-Function Printers (MFPs), nowadays office automation processes for document workflow have been vastly streamlined and simplified. Networked MFPs provides consolidated tools for office tasks such as copying, scanning, facsimile and printing. They can take multiple forms of document input from scanner, incoming fax, network print jobs and documents in external USB storage devices. Then they can direct output to various users or devices like printout, outgoing fax or mail, local or networked storage.

To help departments and office users to drive their own MFPs to its full capacity, ITSC has revamped our service workflow from traditional network printing to the adoption of modern MFPs deployment.


ITSC adopts a registration workflow in order to balance the usability and security of MFP devices in campus. Departments are first required to register their MFPs for network connection. Upon successful connection and configuration of MFPs, users may use them readily.

According to current registration, there are hundreds of MFPs in HKUST offices. To make use of such devices:

  1. Locate the device that you want to use.
    As networked MFPs are scattered among office commons, rooms, laboratories …etc., you may need to seek help from departmental colleagues.
  2. Get the connection information for that device.
    Usually, you may need to install drivers and utilities provided by MFP manufacturers to your machine. For connection information, departmental computer security coordinator (CSC) may help.

    A minor portion of MFP devices may have registered as print queue and hosted in ITSC central print server. A complete list of such queues and their connection information can be found here. Also, you may find the common ways of connecting such print queues in Getting Started:

    Note that ITSC only supports connection from Windows machines that have joint our windows domain.
Available To
Service Fee


Service Hours


Getting Started