New Phone/Extension Installation

To request installation of new extension, please ask your Department’s Telephone Coordinator to send the online Telephone Services Application Form to ITSC.


Telephone Coordinator is required to fill in the following form with user & phone information, and submit the form to ITSC: New / Parallel Line Installation form

Lead Time

  • If a pre-wired socket already exists, three working days’ notice should be sufficient.
  • If there is NO pre-wired socket, a minimum of six weeks’ notice (or more) is required for conduit and wiring work by CMO and ITSC.
Service Fee

Free (exclusive of the cost to lay lines)

Service Hours

ITSC Office Hours