@Connect - Students' Lifetime Email Service

@Connect is available to both current students and alumni, offering an email that can be retained for a lifetime. It is based on Microsoft’s Office 365 cloud solution and also offers an array of other useful tools including calendaring and document authoring as well as social networking functions.

Since mid-March 2014, all new students have had @Connect as their official University email account, which takes the form of <account name>@connect.ust.hk. ITSC has also worked with the Development and Alumni Office to extend @Connect to alumni. Please refer to Alum-e-Nation for more information.

You can access email and Office 365 through http://O365.ust.hk or Student Intranet. See Getting Started with Outlook Web App if you are new to Office 365.

Benefits of @Connect

With @Connect, students can take advantage of greater email storage, expanded services, and continued use of their account after graduation. @Connect also provides access to many web-based applications. Benefits include:

  • Exchange Online
    100 GB storage for email, shared calendars and continued use of your @connect.ust.hk email address even after you have completed your studies at HKUST. However, storage size will be reduced to 50 GB when students completed their study in HKUST.
  • Office Web Apps
    Capability to create and edit Word, Excel, PowerPoint, and OneNote files via a web browser (even after completed studies at HKUST).
  • OneDrive for Business
    5 TB personal storage that can be accessed anywhere. Easy to share files internally and externally and control over who sees and edits them (even after completed studies at HKUST).
  • Office applications (Office 365 apps)
    Students can install Office 365 apps on up to five desktop PCs or Macs and on 5 mobile devices (license will be revoked upon graduation). Click How to install Microsoft Office for more information.

Email Settings

Support Email applications:

In addition to the Outlook Web App, the following email applications are recommended:

  1. Microsoft Outlook for PC or Microsoft Outlook for Mac (Get from your Office 365 account)
  2. Microsoft Outlook for iPhone / iPad in the Apple Store
  3. Microsoft Outlook for Android in the Play Store

Getting Help

For enquiries about @Connect, email the ITSC Service Desk (cchelp@ust.hk)