@Connect is available to both current students and alumni, offering an email that can be retained for a lifetime. It is based on Microsoft’s Office 365 cloud solution and also offers an array of other useful tools including calendaring and document authoring as well as social networking functions.

Since mid-March 2014, all new students have had @Connect as their official University email account, which takes the form of <account name>@connect.ust.hk. Messages sent to the old email address will be redirected until students complete their course. ITSC has also been working with the Development and Alumni Office to extend @Connect to alumni, who can refer to Alum-e-Nation for more information. If you are a new student or have switched to @Connect, you can access email and Office 365 through http://O365.ust.hk or Student Intranet. See Getting Started with Outlook Web App if you are new to Office 365.

Benefits of @Connect

With @Connect, students can take advantage of greater email storage, expanded services, and continued use of their account after graduation. @Connect also provides access to many web-based applications. Benefits include:

• Exchange Online
  100 GB storage for email, shared calendars and continued use of your @connect.ust.hk email address even after you have completed your studies at HKUST. However, storage size will be reduced to 50 GB when students completed their study in HKUST.
• Office Web Apps
  Capability to create and edit Word, Excel, PowerPoint, and OneNote files via a web browser (even after completed studies at HKUST).
• OneDrive for Business
  5 TB personal storage that can be accessed anywhere. Easy to share files internally and externally and control over who sees and edits them (even after completed studies at HKUST).
• Office applications (Office 365 apps)
  Students can install Office 365 apps on up to five desktop PCs or Macs and on 5 mobile devices (license will be revoked upon graduation). Click How to install Microsoft Office for more information.

Email Settings

• Change Display Name
• Set up Full Name Email Alias (Postgraduate Student)
  [Please use Microsoft Edge, Chrome or Firefox if you have problem setting the alias]

Support Email applications:

In addition to the Outlook Web App, the following email applications are recommended:

1. Microsoft Outlook for PC or Microsoft Outlook for Mac (Get from your Office 365 account)
2. Microsoft Outlook for iPhone / iPad in the Apple Store
3. Microsoft Outlook for Android in the Play Store

Getting Help

For enquiries about @Connect, email the ITSC Service Desk (cchelp@ust.hk)