Partial IT Services Interruption Due to Data Center Cooling Problem - Jan 12 (Fri) PM

12 January 2018

There was an unexpected cooling problem with our secondary data center at LSK Campus, causing disruption of some IT services starting around 3pm today (Jan 12 / Fri). Our Facility Management Office (FMO) has quickly attended to the problem and subsequently resumed the cooling, after which ITSC had gradually resumed affected IT services starting 3:45pm. We will further review with FMO on any follow-up improvement, and we apologize for any inconvenience that may have caused to you.

ITSC