Telephone Service Problem on July 14 (Fri) Morning
There was an unexpected telephone service problem since 10am this morning in which some users might experience intermittent telephone service disconnection or phone call quality issues.
The telephone service was resumed normal at 1pm after the root cause was identified and fixed.
We apologize for any inconvenience caused. ITSC will further follow up with the vendor for any possible improvement work.
For further assistance, please contact our Service Desk at 2358-6200, or email to firstname.lastname@example.org.
Thank you for your attention.