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Productivity & Collaboration Tools
Email & Calendar
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Personal File Storage
Team Collaboration
Survey and Form Tools
Analytics Tool
Intranet
Staff Intranet
Student Intranet
Software Licensing & Distribution
Application Setup Advisor
Coordinated Purchases
Loan Software Media
Looking for a Person or a Place
University Communications Directory
Path Advisor
Campus Accessibility
LiveView
Computer Barn Snapshot
Teaching, Learning & Research Services
Teaching Facilities & Support
Classroom A/V System and Presentation PC
Classroom A/V Equipment Loan
Additional A/V Equipment Setup Request for Classroom
Classroom Wired Network Connection
Software Installation using Virtual Desktop
Mic4Me - Personal Wireless Microphone for Teaching
Mixed Mode Teaching
Zoom Online Teaching
Computer Barns A/V and Computing Support
Teaching Area Booking
Software Installation Request
A/V and PC Hardware Support
Computer Labs on Cloud for Teaching
Teaching Tools
Personal Response System (PRS)
Multi-Choice Marking System
Students Computing & Printing Facilities
Computer Barns
Printing Facilities
Virtual Barn
Research Computing
Workplace Services
Getting Connected with Wired Connection
Register a New Computer (Node and Domain Registration)
Activate Network Outlets / Change Subnet
Install Additional Network Outlets
Repair Existing Network Outlets
Fixed IP Registration for Departmental Servers
Request for Special Domain Name
Printing in Offices
Multi-Function Printer (MFP) Registration
Connect Multi-Function Printer (MFP) as ITSC Hosted Print Queue
Telephone / Fax
New Phone/Extension Installation
Phone/Extension Relocation
Extension Feature Change
Voicemail Activation
Fax or Direct Lines Request
Telephone Fault Reporting
Advise on IT and A/V Purchases and Disposals
IT Purchase Consulation
A/V Purchase Consultation
Mass Communication
Mailing Lists
Sending Bulk Instant Messaging (SMS)
A/V Support to University Events
A/V Equipment Loan
A/V Equipment Setup
Inter-venue Broadcast
Campus Network / Internet Streaming
Video Conferencing
Zoom
Meet with MS Teams
Vidyo
Departmental File Storage
Secure File Share
SharePoint
Desktop Device Management
Infrastructure Services
Residential Internet Access
Student Halls Wired Internet Access
Student Halls Wi-Fi Internet Access
Staff Quarters Internet Access
Visitor Center Internet Access
API Gateway & API Portal
HKUST API Portal
Register Account to Request & Use Published API
HKUST API Catalog
Private Cloud
Virtual Server Hosting
Web Hosting
Smart Campus Infrastructure
Cybersecurity Services
Reporting a Security Incident and Abuse
Protect My Computer
Anti-Virus in Campus
Protect My Account
Authentication Service
Digital Certificates
Protect My Data
Protect and Encrypt Your Files
Dispose of Your Hard Disk Securely
Handle USB Drives with Care
Secure Remote Acces (VPN)
Server and Application Security
Web Application Health Check
Professional Consultation
User Consultation and Training Services
Service Desk
IT Training
IT Training for Administrative Staff
IT Enrichment Programme for Department IT Staff
Strategies
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Policies and Guidelines
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Channel
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Home
News
2022
2022
29 October 2022
Central Network Services Interruption On Oct 29 (Sat) Morning
27 September 2022
ALL ITSC Barns Close on National Day ( Oct 1 ) & Chung Yeung Festival ( Oct 4 )
7 September 2022
ALL ITSC Barns Close on Mid-Autumn Festival ( Sep 12, 2022 )
24 August 2022
Changes to the DUO 2FA prompt
4 August 2022
eduroam Wi-Fi Service Certificate Renewal
21 July 2022
Users can't access Microsoft Teams
28 June 2022
ALL ITSC Barns Close on HKSAR Establishment Day ( Jul 1, 2022 )
31 May 2022
HKUST SSO Service to streamline Single Sign-On
25 May 2022
LUCKY DRAW WINNERS – IT SERVICES SATISFACTION SURVEY 2022
4 April 2022
Decommissioning of myPortal and New Look of Staff Intranet
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