Vidyo - Video Conference Service

Vidyo is video conferencing and collaboration solution. HKUST's Vidyo service is hosted and powered by in house on campus server.

Available To
Staff only
Service Fee

Free

Service Hours

Service Operation: 7x24

Support Hours: Typical office hours

Getting Started

Staff with a valid ITSC Account can access Vidyo Service. Vidyo is supported on Windows, MacOS, iOS and Android.

Download and Install Vidyo Client

  • For Windows and MacOS users
    • Point your browser at https://vidyo.ust.hk and follow the instruction to download and install the VidyoConnect client software for your platform.
  • For iOS
    • Search for VidyoConnect App at AppStore and install it.
  • For Android
    • Search for VidyoConnect App at PlayStore and install it.

Connect to Vidyo Portal and Sign-in with HKUST account

  1. Start the Vidyo Connect software you have installed on your device. It shall prompt you for the Portal address.

     
  2. Please fill in vidyo.ust.hk for the Portal and click Continue. The system will further prompt you for Username and Password.

     
  3. Please sign-in with your HKUST ITSC account Username and Password. The system will bring you to the main screen when the sign-in is successful.


Start using Vidyo and schedule meetings 

Prerequisite: You need to have Microsoft Outlook installed and sign-in with your HKUST account. VidyoConnect will use your existing Outlook Account to schedule meetings and sent email invitation for you.

The following are some getting started Online Training materials for Vidyo Connect:

  1. Training Session: VidyoConnect for Desktop - This 15-minute training session takes you through everything you need to know to be successful using VidyoConnect for Desktop as a meeting organizer.
  2. Training Session: VidyoConnect for Mobile  This 10-minute training session takes you through everything you need to know to be successful using VidyoConnect for Mobile as a meeting organizer.
  3. Introductory Video: VidyoConnect for Desktop - Meeting Organizers - This is a 6-minute video that shows you how to organize a meeting with VidyoConnect for Windows or Mac users.