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INFORMATION TECHNOLOGY<br /> SERVICES CENTER
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    • General IT Services
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      • Productivity & Collaboration Tools
        • Email & Calendar
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    • Teaching, Learning & Research Services
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        • Classroom A/V System and Presentation PC
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        • Additional A/V Equipment Setup Request for Classroom
        • Classroom Wired Network Connection
        • Software Installation using Virtual Desktop
        • Mic4Me - Personal Wireless Microphone for Teaching
        • Mixed Mode Teaching
        • Zoom Online Teaching
      • Computer Barns A/V and Computing Support
        • Teaching Area Booking
        • Software Installation Request
        • A/V and PC Hardware Support
        • Computer Labs on Cloud for Teaching
      • Teaching Tools
        • Personal Response System (PRS)
        • Multi-Choice Marking System
      • Students Computing & Printing Facilities
        • Computer Barns
        • Printing Facilities
        • Virtual Barn
      • Research Computing
    • Workplace Services
      • Getting Connected with Wired Connection
        • Register a New Computer (Node and Domain Registration)
        • Activate Network Outlets / Change Subnet
        • Install Additional Network Outlets
        • Repair Existing Network Outlets
        • Fixed IP Registration for Departmental Servers
        • Request for Special Domain Name
      • Printing in Offices
        • Multi-Function Printer (MFP) Registration
        • Connect Multi-Function Printer (MFP) as ITSC Hosted Print Queue
      • Telephone / Fax
        • New Phone/Extension Installation
        • Phone/Extension Relocation
        • Extension Feature Change
        • Voicemail Activation
        • Fax or Direct Lines Request
        • Telephone Fault Reporting
      • Advise on IT and A/V Purchases and Disposals
        • IT Purchase Consulation
        • A/V Purchase Consultation
      • Mass Communication
        • Mailing Lists
        • Sending Bulk Instant Messaging (SMS)
      • A/V Support to University Events
        • A/V Equipment Loan
        • A/V Equipment Setup
        • Inter-venue Broadcast
        • Campus Network / Internet Streaming
      • Video Conferencing
        • Zoom
        • Meet with MS Teams
        • Vidyo
      • Departmental File Storage
        • Secure File Share
        • SharePoint
      • Desktop Device Management
    • Infrastructure Services
      • Residential Internet Access
        • Student Halls Wired Internet Access
        • Student Halls Wi-Fi Internet Access
        • Staff Quarters Internet Access
        • Visitor Center Internet Access
      • API Gateway & API Portal
        • HKUST API Portal
        • Register Account to Request & Use Published API
        • HKUST API Catalog
      • Private Cloud
        • Virtual Server Hosting
        • Web Hosting
      • Smart Campus Infrastructure
    • Cybersecurity Services
      • Reporting a Security Incident and Abuse
      • Protect My Computer
        • Anti-Virus in Campus
      • Protect My Account
        • Authentication Service
        • Digital Certificates
      • Protect My Data
        • Protect and Encrypt Your Files
        • Dispose of Your Hard Disk Securely
        • Handle USB Drives with Care
      • Secure Remote Acces (VPN)
      • Server and Application Security
        • Web Application Health Check
      • Professional Consultation
    • User Consultation and Training Services
      • Service Desk
      • IT Training
        • IT Training for Administrative Staff
        • IT Enrichment Programme for Department IT Staff
  • Strategies
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  • Cybersecurity
  • Publications
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  • Quick Links
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    • Forms
    • Frequent Links
    • IT Survival Guide for Staff
    • IT Survival Guide for Students
  • Contact Us
Search
HKUST HKUST HKUST
INFORMATION TECHNOLOGY<br /> SERVICES CENTER
Menu
  • About Us
  • Service Catalog
    • General IT Services
      • User Account
        • Staff User Accounts
        • Student User Accounts
      • Wi-Fi Access
        • On-Campus Wi-Fi Connection for Campus Community
        • Off-Campus Wi-Fi Connection for Campus Community
        • Wi-Fi Connection for HKUST Alumni
        • Wi-Fi Connection for HKUST Guests
      • Productivity & Collaboration Tools
        • Email & Calendar
        • Personal Homepage
        • Personal File Storage
        • Team Collaboration
        • Survey and Form Tools
        • Analytics Tool
      • Intranet
        • Staff Intranet
        • Student Intranet
      • Software Licensing & Distribution
        • Application Setup Advisor
        • Coordinated Purchases
        • Loan Software Media
      • Looking for a Person or a Place
        • University Communications Directory
        • Path Advisor
      • Campus Accessibility
        • LiveView
        • Computer Barn Snapshot
    • Teaching, Learning & Research Services
      • Teaching Facilities & Support
        • Classroom A/V System and Presentation PC
        • Classroom A/V Equipment Loan
        • Additional A/V Equipment Setup Request for Classroom
        • Classroom Wired Network Connection
        • Software Installation using Virtual Desktop
        • Mic4Me - Personal Wireless Microphone for Teaching
        • Mixed Mode Teaching
        • Zoom Online Teaching
      • Computer Barns A/V and Computing Support
        • Teaching Area Booking
        • Software Installation Request
        • A/V and PC Hardware Support
        • Computer Labs on Cloud for Teaching
      • Teaching Tools
        • Personal Response System (PRS)
        • Multi-Choice Marking System
      • Students Computing & Printing Facilities
        • Computer Barns
        • Printing Facilities
        • Virtual Barn
      • Research Computing
    • Workplace Services
      • Getting Connected with Wired Connection
        • Register a New Computer (Node and Domain Registration)
        • Activate Network Outlets / Change Subnet
        • Install Additional Network Outlets
        • Repair Existing Network Outlets
        • Fixed IP Registration for Departmental Servers
        • Request for Special Domain Name
      • Printing in Offices
        • Multi-Function Printer (MFP) Registration
        • Connect Multi-Function Printer (MFP) as ITSC Hosted Print Queue
      • Telephone / Fax
        • New Phone/Extension Installation
        • Phone/Extension Relocation
        • Extension Feature Change
        • Voicemail Activation
        • Fax or Direct Lines Request
        • Telephone Fault Reporting
      • Advise on IT and A/V Purchases and Disposals
        • IT Purchase Consulation
        • A/V Purchase Consultation
      • Mass Communication
        • Mailing Lists
        • Sending Bulk Instant Messaging (SMS)
      • A/V Support to University Events
        • A/V Equipment Loan
        • A/V Equipment Setup
        • Inter-venue Broadcast
        • Campus Network / Internet Streaming
      • Video Conferencing
        • Zoom
        • Meet with MS Teams
        • Vidyo
      • Departmental File Storage
        • Secure File Share
        • SharePoint
      • Desktop Device Management
    • Infrastructure Services
      • Residential Internet Access
        • Student Halls Wired Internet Access
        • Student Halls Wi-Fi Internet Access
        • Staff Quarters Internet Access
        • Visitor Center Internet Access
      • API Gateway & API Portal
        • HKUST API Portal
        • Register Account to Request & Use Published API
        • HKUST API Catalog
      • Private Cloud
        • Virtual Server Hosting
        • Web Hosting
      • Smart Campus Infrastructure
    • Cybersecurity Services
      • Reporting a Security Incident and Abuse
      • Protect My Computer
        • Anti-Virus in Campus
      • Protect My Account
        • Authentication Service
        • Digital Certificates
      • Protect My Data
        • Protect and Encrypt Your Files
        • Dispose of Your Hard Disk Securely
        • Handle USB Drives with Care
      • Secure Remote Acces (VPN)
      • Server and Application Security
        • Web Application Health Check
      • Professional Consultation
    • User Consultation and Training Services
      • Service Desk
      • IT Training
        • IT Training for Administrative Staff
        • IT Enrichment Programme for Department IT Staff
  • Strategies
  • IT Community
    • IT Support Forum
    • Cybersecurity Coordinators
  • Policies and Guidelines
  • Cybersecurity
  • Publications
    • Channel
    • University Communications Directory
  • Quick Links
    • A-Z Service Guide
    • Forms
    • Frequent Links
    • IT Survival Guide for Staff
    • IT Survival Guide for Students
  • Contact Us
  • Information for
    • Student
    • Faculty
    • Staff
    • Department

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    • cchelp@ust.hk

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    • Service Desk
    • Rm 2021, Lift 2
    • 2358 6200
    • cchelp@ust.hk

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    • cclisten@ust.hk
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