2021 IT Services Satisfaction Survey Result
In late April 2021, we have conducted the annual user satisfaction survey to solicit feedbacks from staff and students on various ITSC services. This year, we received an active participation of 1409 users (969 students and 440 staff).
Responses from Staff
Services Satisfaction
5 points scale (1 being the lowest and 5 being the highest)
know more about services provided by ITSC to staff
Satisfaction on Overall Delivery 2020 vs 2021
5 points scale (1 being the lowest and 5 being the highest)
know more about Overall Delivery
Overall Satisfaction with Computing Environment at HKUST
Responses from Students
Services Satisfaction
5 points scale (1 being the lowest and 5 being the highest)
know more about services provided by ITSC to student
Satisfaction on Overall Delivery 2020 vs 2021
5 points scale (1 being the lowest and 5 being the highest)
know more about Overall Delivery
Overall Satisfaction with Computing Environment at HKUST
