Tuning Tips

Here are some tips to improve your wi-fi experience:

Use the latest wireless driver software
Install the latest version of wireless driver software available for your device and keep it up to date to take advantage of fixes and new features that can improve the stability of your wireless connection.

Take advantage of Wi-Fi 6 (802.11ax) and Wi-Fi 5 (802.11ac)
If your wireless device already supports Wi-Fi 6 (802.11ax) and Wi-Fi 5 (802.11ac), change your eduroam configuration from WPA2-enterprise/AES to connect in Wi-Fi 6 (802.11ax) and Wi-Fi 5 (802.11ac) mode. You can refer to the corresponding configuration guide to make the changes. If you are using an older notebook that only supports IEEE 802.11n, you can consider buying a Wi-Fi 6 (802.11ax) and Wi-Fi 5 (802.11ac) USB adapter to enjoy the benefits associated with Wi-Fi 6 (802.11ax) and Wi-Fi 5 (802.11ac).

Enjoy less interference
The 5GHz frequency band is less noisy and has more wireless channel available for use than 2.4GHz. If your wireless device supports Wi-Fi 6 (802.11ax) and Wi-Fi 5 (802.11ac), you can enable a feature called channel bonding to help increase the connection speed in the 5GHz band. Channel bonding is not available in the 2.4GHz band due to channel overcrowding.

Remove wireless broadband routers
These routers will interfere with other users. Please disable the wireless connection in your broadband router.

Turn off bluetooth devices when using wireless
Devices, such as a bluetooth mouse, bluetooth USB adaptor, and bluetooth headset, run in the same 2.4GHz band as Wi-Fi. If you experience a slow connection, shut down nearby bluetooth devices to see if it helps.

Minimize obstacles/clear the path
Some materials absorb more radio frequency than others. If you experience poor reception, move your notebook to try to uncover potential radio frequency absorbers/blockers.