FAQ on Secure Remote Access ( SSL VPN Service )
Q1. Can I access library’s electronic resources off-campus using the SSL VPN service only without connecting to the EZProxy provided by library?

No, you still need to use the EZProxy to access library’s electronic resources from off-campus computers. For more information, please visit https://library.ust.hk/collections-resources/databases/ezproxy/


Q2. What should I do if the SSL VPN service performance is slow or unstable?

If you are having the issue, please be suggested to check the below:

Q3. How to uninstall and deep clean the client completely ?

Check "Deep Clean Procedure for Windows and MAC" for details